SkyWest Airlines

Job Information

SkyWest Airlines Station Operations Agent - ASE in Aspen, Colorado

About SkyWest

SkyWest Airlines, the largest independently owned regional airline is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated individuals that understand a deadline-driven environment while maintaining high quality standards of operational safety. As a SkyWest employee, you will be part of an exciting team of professionals that love working in a team environment to service and repair our fleet of aircraft within a safe and efficient timeline.

As an Operations Agent, you'll also enjoy:

  • Shift trade flexibility

  • Robust training program (no prior experience needed!)

  • Great team atmosphere

  • Potential to advance and grow within the company with potential full-time or part- time availability

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:

  • 401(k) match

  • Performance Rewards and Profit Sharing

  • Health care - medical, dental, and vision (Full-time only)

  • Worldwide flight benefits for you and your family with one or more of our major airline partners

Primary Job Duties

  • Develop strong working relationships and maintain excellent communication with all internal departments, stations, partner airlines, vendors, and associated agencies

  • Pro-actively network with Partner Airlines Operations to plan and execute strategies for aircraft parking, repositioning, irregular operation coordination, and service recovery

  • Attend required briefings and meetings with agents, peers, management, and contract partners

  • Lead the station in coordination and communication with all departments including Dispatch, Maintenance, Crew Support, etc.

  • Communicate positively with employees, and provide effective communication to station personnel and flight crews

  • Provide direction and guidance for station agents with operational plans and partner with all managers and supervisors on daily operational strategy

  • Coordination and utilization of information from dispatch, flight crews, customer service, ramp, maintenance, passenger planners, and tower personnel

  • Keep management informed of any operation irregularities and provide feedback to strengthen the operation

  • Serve as liaison between dispatch, major partner control centers, airport tower, and upline/downline stations regarding air traffic control and flight information for SkyWest flights

  • Facilitate on-time departure, report and update all controllable delays, and arbitrate flight delay code challenges based on root cause analysis

  • Utilize the SkyWest weight and balance tool for pre-planning purposes, monitor radar systems, and produce and update daily Flow Sheet

  • Plan gate assignments for inbound and outbound flights daily

  • Ensure compliance with all SkyWest operating standards and daily operating procedures. Including safety and security in the airline industry

  • Represent SkyWest Airlines professionally, travel as needed for training and meetings, perform other duties as requested

Minimum Requirements

We are looking for individuals excited to take on new challenges, especially within the airline industry!

  • Be at least 18 years old

  • Have a High School Diploma or GED

  • Able to pass a pre-placement background check and drug screen

  • Legally authorized to work in the United States for any employer without sponsorship

  • Ability to work under pressure during time-critical stressful situations and resolve problems/situations with critical thinking

  • Possess excellent multi-tasking skills

  • Be self-motivated, detail and goal oriented with a safety-oriented outlook

  • Basic knowledge or ability to gain knowledge of partner performance metrics and operating systems, including, Unimatic, SHARES, Volare’ and Aero/Jet, Pipeline, deltaterm, etc.

  • Strong interpersonal skills and ability to work in a team environment

  • Ability to establish and maintain solid business relationships and good rapport within all areas of responsibility

  • Ability to maintain proprietary operational information and possess and demonstrate excellent verbal and written communication skills

  • Understanding of SkyWest company and station policies, as well as station and company performance expectations

  • Excellent organizational skills, and fast learner

  • Knowledge of Microsoft Office software for moderate data entry

  • Proficient in keyboarding, minimum typing requirement is 30 wpm

  • Thorough knowledge and understanding of company policies and procedures

  • Willing to train the right candidate

  • Starting at $16.00 an hour

Physical and Other Requirements

  • Ability to lift 50 lbs. with or without reasonable accommodation

  • This position may require the selected candidate to travel outside the station for training

  • This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions

  • Complete the on-line application. Qualified applicants will be contacted

SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.