SkyWest Airlines Customer Service Agent - IDA in Idaho Falls, Idaho
Are you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents! No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation.
As a Customer Service Agent, you'll also enjoy:
Shift trade flexibility
Opportunity to work with passengers from all over the world
Robust training program (no prior experience needed!)
Great team atmosphere
Potential to advance and grow within the company
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:
Performance Rewards and Profit Sharing
Worldwide flight benefits for you and your family with Alaska, Delta, and United Airlines
Primary Job Duties
As a Customer Service Agent, you will provide excellent front-line service to our passengers.
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
Provide customers with any other information needed
Assist special needs passengers and resolve customer complaints
Communicate clearly with ground personnel and flight crews
Calmly handle situations such as cancelled and delayed flights
Other duties as assigned
We are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:
Be at least 18 years old
Possess a valid state issued driver’s license
Have a High School Diploma or GED
Able to pass a pre-placement background check and drug screen
Legally authorized to work in the United States for any employer without sponsorship
Ability to lift 50 lbs. with or without reasonable accommodation
Willing to work nights, weekends, and holidays
This is a part-time position, starting at $11.00 an hour
Physical and Other Requirements
Please complete the on-line application. Qualified applicants will be contacted.
SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.