SkyWest Airlines Cross Utilized Agent - LBL in Liberal, Kansas

Primary Job Duties

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated individuals that understand a deadline-driven environment, while also maintaining high quality standards of operational safety and customer service. As a SkyWest employee, you will be part of an exciting team of professionals that love working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience.

As a Cross Utilized Agent, you are responsible for ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, processing baggage between baggage areas in the airport facilities and aircraft, receiving and dispatching aircraft.

  • Load/unload customer luggage, airfreight and company mail on/off aircraft

  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, re-book passengers, all in a prompt and friendly manner

  • Escort passengers and special needs customers safely and courteously

  • Marshall aircraft in and out of the ramp area

  • Service aircraft as needed

  • Other duties as assigned

Minimum Requirements

  • Must be at least 18 years of age

  • US citizen or show proof of right to work in US

  • Must possess a valid driver license

  • All applicants must apply online to be considered for the position

Physical and Other Requirements

  • Ability to lift 60+ pounds consistently, with or without a reasonable accommodation

  • Willing to work nights, weekends and holidays

  • Attend 4 days of Basic Station training

  • Attend 3 weeks of Customer Service training (date to be determined)

  • Type 30 words per minute (Preferred)

Please complete the on-line application. Qualified applicants will be contacted.

This position will require the selected candidate to travel outside the station for training - in addition to the completion of their new hire onboarding.

This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional inst ructions.

Requisition ID 2019-6435

Category Customer Service/Support

Close Date 2/21/2019

Operation No

SkyWest is committed to a maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestry, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age, or military status. We have specific training plans and programs in place to maintain such an environment.

Please view Equal Employment Opportunity Posters provided by OFCCP here.