Skywest Airlines

Job Information

SkyWest Airlines Cross Utilized Agent - SHD in Shenandoah, Virginia

Primary Job Duties

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated individuals that understand a deadline-driven environment, while also maintaining high-quality standards of operational safety and customer service. As a SkyWest employee, you will be part of an exciting team of professionals that love working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience.

As a Part-time Cross Utilized Agent, you are responsible for ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, processing baggage between baggage areas in the airport facilities and aircraft, receiving and dispatching aircraft.

  • Load/unload customer luggage, airfreight and company mail on/off aircraft

  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, re-book passengers, all in a prompt and friendly manner

  • Escort passengers and special needs customers safely and courteously

  • Marshall aircraft in and out of the ramp area

  • Service aircraft as needed

  • Other duties as assigned

Minimum Requirements

  • Must be at least 18 years of age

  • Must be able to pass a pre-placement background check and drug screen

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Must possess a valid driver license

  • All applicants must apply on-line to be considered for the position

Physical and Other Requirements

  • Ability to lift 60+ pounds consistently, with or without a reasonable accommodation

  • Physical agility test may be required

  • Must be willing to work early mornings, late nights, weekends and holidays

  • Must be flexible to work split shifts including early mornings, afternoons, and evenings

  • Attend 3 weeks of Customer Service training (dates to be determined)

Please complete the on-line application. Qualified applicants will be contacted.

This position will require the selected candidate to travel outside the station for training.

This job postingmayhave an additional video interview requirement. Please monitor your email and junk folder for additional instructions.

Requisition ID 2019-7753

Category Customer Service/Support

Close Date 11/26/2019

Operation No

SkyWest is committed to a maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestry, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age, or military status. We have specific training plans and programs in place to maintain such an environment.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

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