SkyWest Airlines Supervisor Cadet Engagement in ST. GEORGE, Utah

Primary Job Duties

  • Oversight of the Cadet Advocate team with ultimate responsibility for performance and productivity

  • Ensure timely team assignments that reduce or eliminate the lag time for cadets receiving initial contact from SkyWest

  • Coordinate collective quarterly review of presentation, talking points, videos, new initiatives (121 experience) content and recommend and coordinate delivery of updates with Flight Operations

  • Assist team members on identifying particular needs of cadets and connect with Flight Operations for pilot mentor interface as needed.

  • Responsible for consistent delivery and approach provided by cadet advocacy team

Data Optimization

  • Initial and ongoing mastery of Salesforce that ensures full optimization, ability to train team members, and make recommendations for changes

  • Leverage data to make recommendations for targeted recruitment efforts at pipeline source organizations

  • Responsible to track Cadet Advocate and other team member performance and output; using Salesforce as the primary source of information


  • Create definition of cadet and ensure coordination of that description with all parties

  • Identify, set and provide reporting goals for cadet contacts

  • Identify, set, and provide reporting goals for lead conversions to cadets

  • Define content (questions/information) that identify when the Cadet Advocate or Pilot Mentor act as a primary contact

  • Identify reach out to displaced students with recommendation of alternative flight schools to complete their cadet responsibilities and maintain relationship with SkyWest

  • Constant management and review cadet drop out report; ensuring knowledge of all causes of leakage.

  • Contact all cadets going to other carriers for reasons why they are not coming to OO, predominant schools/Regionals, etc.

  • Continued review of FO eligible cadets to ensure there is no wait time from eligibility to class date

Minimum Requirements

  • Able to demonstrate eligibility to work in the United States

  • Eligibility and willingness to travel domestically and internationally with occasional frequency.

Required Licenses and Accreditation:

  • Strong business acumen and knowledge of airline industry and internal work groups

  • Current drivers' license and ability to meet insurance requirements to drive company and rented vehicles

Preferred Skills and Experience:

  • Inclusive and robust communication skill set; with ability to effectively communicate to a large range of audiences

  • Strong relationship skills and networking ability. Proven aptitude drive various stakeholders toward meeting common objectives

  • Solid data analytical skills, including creation, interpretation; and ability to make recommendations based on data

  • Working knowledge and experience with Salesforce, ICiMS, and Ultipro

  • Proven track record in prioritizing and managing multiple projects with timely and effective results

  • Experience managing remote workforce

Physical and Other Requirements

  • Ability and willingness to travel, at times frequently

  • Ability to sit and work at a computer for extended periods of time

To apply, please complete the on-line application (qualified applicants will be contacted)

This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.

Requisition ID 2018-6190

Category Human Resources

Close Date 12/17/2018

SkyWest is committed to a maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestry, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age, or military status. We have specific training plans and programs in place to maintain such an environment.

Please view Equal Employment Opportunity Posters provided by OFCCP here.