SkyWest Airlines

Job Information

SkyWest Airlines Travel Generalist in ST. GEORGE, Utah

Primary Job Duties

SkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we’re known for our reliability, service and our professional employees who operate more than 2,100 flights each day throughout North America. We have been esteemed as one of “America’s Best Employers” by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance.

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, Performance Rewards , health care, retirement and discounted travel worldwide.

The SkyWest Travel Center is seeking a friendly, positive individual, who must be able to multi-task and with a passion for working in a busy environment. We need someone with an excitement for travel who understands the travel industry and has a desire to promote this valuable benefit to our employees. The individual must be extremely efficient while handling multiple phone calls, walk-in traffic and ticket processing.

  • Positively promote SkyWest travel privileges to all employees

  • Communicate effectively to educate employees to travel privileges and offer travel-related advice through multiple avenues, phone, chat, emails, forums, presentations, and person to person

  • Review and assist with travel policy and procedures

  • Maintain detailed logs of employee travel questions/issues

  • Maintain information in SkyWest's Travel Authorization system for eligible employee travelers

  • Write travel bulletins and articles for online and InPrint postings

  • Process ticket requests

  • Communicate and work with representatives from other airlines

  • Process emergency travel requests

  • Some involvement with SkyWest People Programs events

  • Complete hotel reservations

  • Complete travel reservations

  • Some work-related travel may be required

  • Various administrative projects

  • Support GearUp company store sales

  • Tracking and recording work and compiling quarterly reports using that data

  • Other duties as assigned by supervisor

Minimum Requirements

  • Strong customer service skills required

  • Ability to interact and cultivate positive relationships with departments and frontline employees

  • Proficient, professional telephone skills

  • Knowledge of Microsoft Word, Excel and Outlook

  • Airline reservation system experience a plus

  • Quick learner, who can adapt to change easily

  • Strong understand of SkyWest policies and procedures

  • Works well with others, works well in a very open team environment

  • Ability to communicate effectively both verbally and in writing

  • Ability to question and better processes, create and embrace change

  • Must be able to multi-task

  • Ability to present in front of groups of people

  • Must have flexible schedule to work some holidays

Physical and Other Requirements

  • Ability to sit and work at a computer for extended periods of time

  • To apply, please complete the on-line application (qualified applicants will be contacted)

  • This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.

Job Locations US-UT-ST. GEORGE

Posted Date 2 weeks ago (7/13/2021 6:35 PM)

Requisition ID 2021-9797

Category Administrative/Clerical

Minimum Hiring Range $10.50 hr.

Close Date 7/25/2021

Operation No

SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.