SkyWest Airlines

Job Information

SkyWest Airlines Customer Service Agent - SUN in Sun Valley, Idaho

About SkyWest

Are you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents! No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation.

As a Customer Service Agent, you'll also enjoy:

  • Shift trade flexibility

  • Opportunity to work with passengers from all over the world

  • Robust training program (no prior experience needed!)

  • Great team atmosphere

  • Potential to advance and grow within the company with potential full-time or part-time availability.

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:

  • 401(k) match

  • Performance Rewards and Profit Sharing

  • Health care - medical, dental, and vision (Full-time only)

  • Worldwide flight benefits for you and your family with Alaska, Delta, and United Airlines

Primary Job Duties

As a Customer Service Agent, you will provide excellent front-line service to our passengers.

  • Greet and assist all customers in a friendly and timely manner

  • Issue tickets, assign seat assignments, check baggage, board flights and provide any other information needed

  • Assist special needs passengers and resolve customer complaints

  • Communicate clearly with ground personnel and flight crews

  • Calmly handle situations such as cancelled and delayed flights

  • Other duties as assigned

Minimum Requirements

We are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:

  • Must be at least 18 years old

  • Must possess a valid state issued driver’s license

  • Must have a High School Diploma or GED

  • Must be able to pass a pre-placement background check and drug screen

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Ability to lift 60 lbs. with or without reasonable accommodation

  • Willing to work nights, weekends, and holidays

  • Part-time and full-time positions may be available

  • Starting at $13.00 an hour

Please complete the on-line application. Qualified applicants will be contacted.

SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.